Privacy Policy

What this policy covers

This policy explains what happens to information you give this website or share when you call Iowa Falls Towing & Recovery. It applies to this site only.

Information we collect

We collect only what is needed to answer your enquiry and send a truck to the right place:

• Your name and phone number, so dispatch can call you back
• Your email address, if you choose to give one
• Vehicle details and pickup or drop-off locations you enter
• Anything you write in the message field
• Standard technical data your browser sends, such as approximate location and device type

How we use it

Contact details are used to respond to your request, dispatch a vehicle, and follow up about that job. We do not sell your information, and we do not pass it to advertisers or data brokers.

Information may be shared with a repair shop, body shop or insurer only where you have asked us to deliver your vehicle to them.

How long we keep it

Enquiry details are kept for as long as needed to complete the job and handle any question that arises afterwards, then removed. Records connected to payment or insurance may be held longer where the law requires it.

Maps and third-party content

This site embeds a Google Map so you can find the yard and get directions. When that map loads, Google may receive information about your visit under its own privacy policy. Nothing on this site sends your form details to Google.

Cookies and tracking

This site does not set advertising or profiling cookies. Small amounts of data may be stored in your browser to remember whether you have dismissed an on-site message. That stays on your device and is never transmitted to us.

Your choices

You can ask what information we hold about you, ask for it to be corrected, or ask for it to be deleted. Call (641) 648-6735 and say so — no particular form of words is needed.

Contact

Questions about this policy can go to Iowa Falls Towing & Recovery on (641) 648-6735, or by post at 23727 Co Rd D15, Iowa Falls, IA 50126.